Learning how to communicate with someone who has dementia can be challenging but rewarding. It’s not just about talking or listening—the real success lies in making your interactions meaningful.
In this article, we’ll share practical advice and empathetic approaches to help you connect effectively with someone experiencing dementia.
Dementia affects each person differently, altering their ability to process information and respond. Recognizing these changes is critical to adjusting your communication strategy.
This might mean simplifying your language, being patient, and finding new ways to connect that align with their current abilities.
Keep It Simple – Use straightforward language. Short sentences and direct questions are easier to understand.
Be Patient – Give them time to respond. Avoid rushing or interrupting.
Use Non-Verbal Cues – Smile, make eye contact, and use gentle touches to convey your message and show affection.
Minimize Distractions – Communicate in a quiet, calm environment to help them focus on the interaction.
Before starting a conversation, ensure the environment supports positive interaction.
This includes minimizing background noise and ensuring you have their attention by gently saying their name or touching their arm.
It’s essential to enter their world rather than forcing them to adapt to yours. If they express non-factual ideas or memories, validating their feelings is often more compassionate than correcting their facts.
The ability of someone with dementia to communicate can vary daily. Be prepared to adapt your communication techniques as needed. This might mean using more visual aids or relying more on nonverbal communication some days.
When factual communication falters, focusing on emotions can help maintain a connection. Express your affection openly and tell them through your actions and tone that they are loved and supported.
1. What Not to Say: “Do you remember?”
Better Alternative: “I was thinking about the time we…”
Explanation – Instead of putting them on the spot to recall memories, share your memories with them. This can make the conversation more comfortable and enjoyable.
2. What Not to Say: “I just told you that.”
Better Alternative: “Let’s go over that again.”
Explanation – Repeating information patiently without highlighting their forgetfulness helps maintain their dignity and reduces frustration.
3. What Not to Say: “Read the instructions.”
Better Alternative: “Let me help you with that.”
Explanation – When you offer help directly, it can prevent feelings of inadequacy and confusion, making the process smoother for them.
4. What Not to Say: “You can’t do that.”
Better Alternative – “Let’s do this together.”
Explanation – Instead of outright saying they can’t do something, offer your assistance. It makes the activity a joint effort and includes them in the process.
5. What Not to Say: “That’s not right.”
Better Alternative: “Let’s try it this way.”
Explanation – Offering suggestions rather than correcting them helps avoid embarrassment and keeps the conversation moving.
6. What Not to Say: “You’re wrong.”
Better Alternative: “I see things differently.”
Explanation – Expressing your perspective without negating theirs respects their feelings and viewpoints, reducing potential conflict.
7. What Not to Say: “Remember when…?”
Better Alternative: “I love our times together.”
Explanation – Shifting focus from specific memories to the value of your relationship avoids the pressure to recall details and emphasizes emotional connection.
8. What Not to Say: “Stop repeating yourself.”
Better Alternative: “I enjoy hearing your thoughts. Tell me more about that.”
Explanation – Repetition is an expected behavior in individuals with dementia. Instead of expressing irritation, showing interest can make them feel valued and help maintain a positive interaction.
9. What Not to Say: “Calm down, there’s no reason to be upset.”
Better Alternative: “I see you’re upset. Let’s get through this together.”
Explanation – Acknowledging their emotions and offering support can help soothe anxiety or frustration, showing that you are there for them.
10. What Not to Say: “How could you forget?”
Better Alternative: “It’s completely okay. We can handle it together.”
Explanation – Expressing understanding and offering joint problem-solving can alleviate the pressure of memory lapses and strengthen the bond through cooperative action.
Engaging with someone with dementia transcends simple conversation—it’s about forging moments filled with joy and empathy.
It does more than guide conversations; it lifts spirits and validates dignity.” Every kind word and understanding nod makes a meaningful difference.
Applewood Our House cares for seniors who have dementia. Contact us for more information.