Reviews
Applewood Our House General Reviews
Beth Aigner Dewey
4 weeks ago
The staff at Upham took amazing care of my father when it was no longer safe to have him at home. Their compassion, kindness, and generosity quickly set our minds at ease that he was in a place that he would be well taken care of. A special shout out to Alyssa, Liset, Mariah and Issac for showing the whole family such care and support.
Response from the owner:Thank you for your review, we will share with the team at our Lakewood home.
Janet Cookson
8 months ago
Rebecca Rauh
8 months ago
The Arvada Locations are managed very well by the House Managers, clean and respectful staff. The Lakewood location is horrible, it has definitely been overlooked by upper management . The home is so dirty, the residents don’t look showered, the little staff they have is not trained.
If you choose this company choose the Arvada Locations and stay away from the Lakewood home.
Response from the owner:Thank you for your feedback. We appreciate your kind words about our Arvada homes and the teams there.
We are concerned by your comments regarding the Lakewood location, as this does not reflect our standards. Your feedback has been shared with leadership for immediate review and follow-up.
We welcome the opportunity to discuss this further and address your concerns directly.
Lisa Talent
10 months ago
Very helpful in helping to navigate a very hard and stressful time with loved ones.
Response from the owner:Thank you Lisa for your review and sharing your experience with us.
Melissa Coats
11 months ago
We are so happy with our decision to move our mother from Amira to Applewood. The care is far and above better and safer.
Response from the owner:Thank you for your kind words, Melissa. We're thrilled to hear that Applewood has been a better fit for your mother and that you feel confident in the care she is receiving. Your satisfaction is our top priority, and we appreciate you sharing your positive experience.
Mary Byers
11 months ago
My sister is content.
Response from the owner:Thank you for sharing your positive experience with us. We appreciate your support and look forward to serving you again.
L Henry
11 months ago
Mom has been there since 2016, they are kind and engaging. They take great care of her!
Response from the owner:Thank you for your nice review.
Phillippa Lack
12 months ago
My husband is very happy here. The staff are caring and kind. Very lucky to have found such a wonderful place!!
Response from the owner:Thank you, the team loves him!
Shelby Hiromi
1 year ago
Applewood Ourhouse is a community that really cares about the people living in their homes.
Response from the owner:Thank you for your review Shelby.
Melissa Coats
1 year ago
My mother was previously in a brand shiny new memory care that was beautiful but unfortunately unsafe. She is much safer now at Applewood. The model is ideal for anyone who needs eyes in them frequently, whether it’s from risk of falls or other reasons. And the attention she has received from the activities director Norma has been extraordinary- her nails, haircuts, and other special pampering. There is even a dog and a garden in the back yard. Thank you Applewood for such great care!
Response from the owner:Thank you so much for sharing your kind words. We are grateful that your mother is part of our Applewood family, and it means so much to hear that she feels safe, cared for, and at home. Norma and our entire team love creating special moments of pampering and joy, and we’re so glad those touches have made a difference for her. We appreciate your trust in us and will continue to provide the attentive, loving care she deserves.
— The Applewood Our House Team
Will Heydt-Minor
1 year ago
Response from the owner:Thank you for your 5 star review
Beth Reichardt
1 year ago
My father has been at Applewood for about 8 months, it is better than we could of prayed for. He is more loved, cared for and safe than we could have hoped for. The staff are absolutely amazing, true angels take of care him.
Response from the owner:Thank you for your wonderful feedback, Beth. We are delighted to hear that your father feels loved, cared for, and safe at Applewood. Our staff strives to provide the best possible care, and it's heartwarming to know they have made such a positive impact on your father's experience. We truly appreciate your kind words and support.
kaye bond
1 year ago
I love how welcoming the house is. It feels like home.
Response from the owner:Thank you Kay for sharing.
Chaz Hernandez
1 year ago
Hello, everyone. When I first visited this place.I thought it was amazing. Better than a nursing home.It makes the residents feel like they are at home in a big house. The staff is very friendly and caring for the residents, they keep the.
Place very clean and go on. Great excursionthat gets the residents out of the house. I like that. They served delicious meals. You can call or go over at any time. One of the residents is a femail Doug dog call Dori. She gives out good vibes to the residents. They also have special events for the holidays. I enjoy that because my mother liked the holidays. I am not able to bring her to my house anymore. So I appreciate that. There isn't enough. I could say about the staff.They are so friendly.
There is a lot of struggles taking care of some of them. Residents and they have a lot of patience. They are absolutely wonderful. From my heart, I appreciate all of you. Thank you so much for what you do.💯💙💙💙🙏
Response from the owner:Thank you for sharing your thoughts with us, we appreciate it.
pamela wilson
1 year ago
Please don't take a parent or family member here. I've worked in the industry for years and I've never seen anything so horrific. And transparent, they're not. Any positive feedback on here had to have been written by the owner (who will never respond to concerns)or personal friend .
Response from the owner:Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our community was so upsetting. This is not the kind of impression we ever want to leave with any family.
We take concerns like yours very seriously and would appreciate the opportunity to learn more about what happened. We are committed to transparency, accountability, and ongoing improvement.
We genuinely care about the well-being of our residents and their families, and your input helps us do better.
Marion Jennings
1 year ago
I very much appreciated the care my husband received for the last part of his life. The staff helped us get hospice care and were so supportive during this difficult time.
Response from the owner:Thank you for sharing your experience with us. Bob will be missed by all.
Bridget Niemczura
1 year ago
While visiting the house, the atmosphere was calm and inviting. The residents were socializing and relaxed and the staff we’re supportive and complementary of their coworkers.
Response from the owner:Thank you for your review.
Tawni Lewis
1 year ago
An incredible place for loved ones! The staff is compassionate and truly cares for the residents. Highly recommend this memory care home!
Response from the owner:Thank you for sharing.
Theresa Gordon
1 year ago
My mom was in this hospital and they were the best people I have ever dealt with with this situation they're very caring loving and they understand and listen when you speak to them about your loved one
Response from the owner:Thank you Theresa for sharing your experience.
Christianna “CC” Capra
2 years ago
My mother moved to Applewood Our House in September 2024. The dog Dolly was a selling point and the entire philosophy of the "old dog"... Sadly my mother experienced a fast decline from independence to assisted living to memory care in what I will call "turbo Parkinsons". The personalized attention and care plans that AOH set forth were impressive. Also in paying attention to how the other residents were cared for helped to show me that my Mom would be in good hands. My regret is that I didnt find AOH sooner, she spent 3months at a facility which was not a fit and she declined. On the night that my momma passed away, the house dog, Dolly went into her room to sit vigil with her until she passed and then also stayed by her side until coroner came. My MomCat was my first best friend, am still not sure how this world looks without her in it.
Response from the owner:Thank you for your kind words, our care angels are just incredible and our Dolly with wings is our loving pup caring for all our residents. They know what people need.
Kristy Jones
2 years ago
As a care manager, I work with many communities. I recognize those with mental health and cognitive challenges have been dealt a challenging hand. It truly take a village to do it right. The Golden house with Lea and her team along with many others jumping in supported my client until it was time for her to say goodbye here on earth. Lea has an amazing way of never giving up on someone no matter how difficult it can be. Her team stands beside her and they follow in the same footsteps. If you are looking for a forever place for your loved one or a client, as I was, do not hesitate to see what Applewood offers.
Response from the owner:Thank you Kristy for sharing your experience with our home and your client.
Marianne Biedermann
2 years ago
Applewood is AMAZING! My family member has been a resident for several months and the quality of care he receives is beyond wonderful. Lea, Izzy, Brie, Brisa, both Gabbie’s and Jasmine are so caring. You won’t have to worry about your love one in such a clean and caring home.
Michael May
2 years ago
Applewood is the greatest assisted living home. All the staff caregivers are so loving and caring about each resident. The food and engaging activities are wonderful. It is wonderful to have such a home environment and not institutional. This truly was the BEST place for my mom during her last year. Highly, highly recommended!
Response from the owner:Michael, we miss you mom and you. Thank you for sharing your thoughts.
Kat V
2 years ago
Our family member who had been residing at Applewood Our House #5 passed away today. I can’t say enough about how the staff and facility were far and beyond what we could have expected.
We were navigating uncharted water and the staff were compassionate and fully engaged. We never felt that our family member was just being managed; In fact, we observed that she was truly being CARED for. Because of this, our family member lived out her days with dignity and kindness. We are so thankful for Applewood Our House #5, Carrie, Raven and the rest of the staff for ushering us through a highly emotional and difficult stage of life. Thank you Applewood #5!
Response from the owner:Thank you Kathleen for your kind words, I know the team loves the residents and will miss her dearly.
Michelle Hagan
2 years ago
What a Truly Phenomenal HOUSE for dementia residents!!! All of the staff are genuinely invested in every single resident individually. My Mother lived there for over a year and I am eternally grateful for all the kindness, care and LOVE that flows seamlessly throughout every day!! You’ll understand and feel it from the very first time you walk in…calm, respectful and just plain happy:) - Michelle Hagan 💜
Response from the owner:Thank you Michelle for sharing your review.