Care wrapped in kindness at Applewood Our House is more than a phrase—it is the foundation of how we care for our residents daily.
There is a particular kind of silence that falls over a home when a person with dementia is at ease. It is not the silence of isolation or neglect but a quiet born from trust—of knowing that, for this moment, they are safe.
At Applewood Our House, that trust is earned not through words but through gestures: a reassuring hand on the shoulder, a warm smile exchanged in the hallway, a voice that carries familiarity even when names and faces begin to blur.
For families navigating the uncertain and often painful path of memory loss, finding a place where kindness is not a courtesy but a foundation can feel like an impossible task.
So much of caregiving—real, unvarnished—is about meeting people where they are, even when where they are, changing day to day, moment to moment.
It is about seeing the person beneath the confusion, the fear, and the repetition of a question asked twenty times in an afternoon.
At Applewood Our House, kindness is not incidental. It is not an afterthought.
It is woven into how caregivers sit beside a resident rather than standing over them, or how they patiently reintroduce themselves as many times as necessary.
Care wrapped in kindness is also how residents understand that a familiar song or the scent of fresh coffee can reach places that words no longer can.
Nancy M., whose mother lived here for two years, describes the difference:
“She was treated as if she was their grandma—loving, respectful, compassionate! Tricia and the entire staff treated my family as if we were their family too!!!”
That feeling—of not just care but belonging—echoes through the hallways.
Michelle H., whose mother spent more than a year at Applewood, speaks of what sets it apart:
“All of the staff are genuinely invested in every single resident individually. I am eternally grateful for all the kindness, care and LOVE that flows seamlessly throughout every day!!
You’ll understand and feel it from the very first time you walk in… calm, respectful and just plain happy :)”
There is no formula for this kind of care. It is not written into a manual or posted as a policy. It happens in the way a caregiver instinctively knows when to offer a hug or when to sit in companionable silence.
It occurs in the kitchen, where familiar meals are prepared with the understanding that taste and smell can anchor a person in a way that logic no longer can.
It happens in the gentle redirection when a resident begins to search for a home that exists only in their memory, guiding them not with correction but with understanding.
For Bob D., it is these small but profound moments that define Applewood:
“The staff is exceptional. They are professional as well as caring. Many times, I have seen them hugging a resident and telling them that they love them.”
Keeping someone with dementia safe is only the beginning. The real work—the work that matters—is in preserving who they are, even when they can no longer tell you themselves.
It’s in knowing their favorite song and humming it at just the right moment. It’s in recognizing the way their face softens at the scent of fresh coffee.
At Applewood Our House, kindness is not an obligation. It is the quiet force that turns care into comfort, and a house into a home.